Boca Raton, FL (PressExposure) July 31, 2009 -- CRM consultant and trainer, Karen Fredricks, is pleased to announce that she will be presenting a series of free webinars on ACT 2010 during the month of August. The webinars, entitled âACT 2010: Try Before You Buyâ is designed to show both current and potential ACT users features of ACT 2010 which is due to be released on September 1, 2009.
Fredricks specializes in CRM and contact management software designed to increase the productivity, efficiency and sales performance of a business. She is the author of ten books on CRM software including titles on ACT, Outlook 2007, Outlook Business Contact Manager and SugarCRM.
Although there is no charge for the seminars, prior registration at [http://www.techbenders.com/users.php] is required.
"I am thrilled to be presenting these seminars on the newest version of ACT," said Fredricks. "Iâve been using ACT for many years and find it powerful yet extremely easy to use. I love to have the chance to demonstrate some of the functionality that users might not be aware of as well as to receive their feedback."
About Karen Fredricks: Karen Fredricks has over 20 years of CRM consulting and training experience, during which time she has acquired in-depth expertise in the operational requirements of a broad spectrum of businesses. Fredricks holds certifications in QuickBooks, Microsoft Office and ACT. She is the moderator of the Virtual ACT Users Group and has been hosting ACT launch events since 2002.