Pune, India (PressExposure) January 12, 2010 -- Pune based Alfa Laval - a global leader in heat transfer, centrifugal separation and fluid handling - expanded its service offer by opening another servicing facility at Vizag recently for repair and reconditioning of its core equipments like heat exchangers and centrifugal separators.
Alfa Laval officially inaugurated its new Vizag Service Centre, which was attended by more than 50 customers and Alfa Laval officials. The new Servicing facility at Industrial Estate, Marripalem, Kancherapallem, Vizag will primarily serve as service centre for company's large Southern and Eastern customer-bases. Vizag is geographically well located to cater to the service requirements of customers across the varied market segments Shipping, Vegetable oils processing, Power, Metal and Mineral.
Customer's response was very positive to this move, as it proves advantageous for long-term cost savings in reduced downtime and hours of work eliminated for the customer's maintenance staff. "Our strategy is to be geographically well positioned to attend to service calls at the shortest possible time. Customers can now enjoy a more convenient and cost-efficient access to repairs and reconditioning services and will have peace of mind." Said Jaswant Choudhary, Head Parts & Service Division, Alfa Laval.
The Service Centre will provide reconditioning and repair service offers for both heat exchangers and separators, ranging from equipment tune-up and minor repair to comprehensive reconditioning to restore equipment to its original condition. Alfa laval India already has a dedicated Parts & Service Centre at New Mumbai built in 1993. Setting up a new centre is the company's strategic move to be at the nearest point of convenience for its customers in South and Eastern part of India.
"Together with a new sales outlet in the premises, this service centre means a major leap for Alfa Laval's service network in India. Through this we can keep our promise of faster response and being closer to the customer" says Nish Patel, Managing Director Alfa Laval India.
About Alfa Laval: Alfa Laval provides specialized products and engineered solutions that help companies in a large number of industries become more competitive. Alfa Laval is a leading global provider of solutions to a large number of industries. Alfa Laval has broad geographic coverage and a strong local presence. The company sells its products in around 100 countries and has its own sales organizations in over half of these countries.