Pune, India (PressExposure) May 21, 2013 -- At the Competitive Carriers Global Expo 2013, Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced Amdocs Compact Convergence on the Cloud, a complete business support system designed to meet the requirements of small to medium-size service providers, mobile virtual network operators/enablers (MVNO/Es) and mobile network operators (MNOs). This integrated, end-to-end solution combines the full range of business support capabilities on the cloud with embedded business processes and operational support delivered by Amdocs Managed Services to reduce upfront and ongoing operational costs, while providing 24 x 7 hour support.
Amdocs Compact Convergence on the Cloud requires minimum setup costs and is based on a pay-as-you-grow model, making it especially suitable for small to medium-sized carriers, including rural service providers, MVNO/Es and MNOs. A fully convergent system spanning ordering, provisioning, service delivery, charging, billing and customer support, the solution includes real-time network interfaces that provides a single view of the customer from the device to the network and across all lines of business, and enables service providers to launch new offers, promotions and service plans in a matter of days with unlimited service bundling possibilities. The solution is powered by Amdocs Managed Services, providing smaller carriers with the assurance of operational success based on tier-1 proven methodologies, business processes and best practices.
"Amdocs is helping to level the playing field for smaller players like rural service providers, making it easier for them to realize the benefits of advanced integrated platforms to support their business requirements," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs.
Prudhomme added: "Amdocs Compact Convergence on the Cloud gives small to medium-sized service providers, MVNO/Es and MNOs the best of both worlds: access to Amdocs' proven Compact Convergence solution and industry-leading BSS expertise, combined with a cloud-based delivery platform for faster deployment and reduced costs. The solution is also supported by the same proven Amdocs managed services operation that supports leading global service providers."