Pune, Maharashtra India (PressExposure) December 21, 2011 -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been named "BSS Vendor of the Year" and "OSS Vendor of the Year" by Telecom Asia's Readers' Choice Awards. This is the third consecutive year that Amdocs has received awards for product leadership from this forum. Telecom Asia is a leading online information source for telecom companies and professionals across Asia Pacific.
The Readers' Choice Awards are held annually to recognize technology innovation and industry contributions made by top telecom vendors operating in Asia Pacific. Nominations were made by analysts and consultants, with the final vote given to Telecom Asia's online subscriber base of service provider executives across Asia Pacific. The awards were officially announced on December 1 in Singapore.
"Amdocs is clearly seen by our voting readership of local telecommunication executives as an innovator and major contributor to technological advancement," said Joseph Waring, Telecom Asia group editor. "The fact that Amdocs has won the BSS award three years in a row is a real testament to Amdocs' industry leadership and the trust it has established among service providers in Asia Pacific."
"These awards recognize Amdocs' continued leadership in delivering innovative solutions that helpour customers realize their vision, monetize their assets and deliver an outstanding customer experience."said Brian Shepherd, group president for Amdocs. "We are committed to the Asia Pacific market and will continue to enhance our market leading product portfolio, delivery and managed services capabilities in order to bring greater value to the service providers we serve."
Amdocs continues to be at the forefront of providing the communications market with new, enhanced and advancedsolutions as shown in the following 2011 announcements:
Following Amdocs' acquisition ofBridgewater Systems, service providers will be able to benefit from the Amdocs Data Experience Solutionwhich pre-integrates a policy control and charging engine with product catalog and subscriber management functions to address the increase in demand for high-bandwidth services and the exponential growth of smartphones and other connected devices.
OSS 8.1 is the latest release of the market's most comprehensive OSS suite, providing automation of planning, fulfillment and assurance processes.
Customer Management 8.1 redefines and improves the overall user experience for customer service representatives by increasing agent efficiency, simplifying the user interface, improving smartphone support and automating the order-taking process.
In 2011, in addition to receiving the Telecom Asia's Readers' Choice Awards, "BSS Vendor of the Year" and "OSS Vendor of the Year", Amdocs has received the following awards:
Amdocs Positioned in Gartner's Leaders Quadrant for Both Integrated Revenue and Customer Management (IRCM) and OSS
Service Providers Name Amdocs Top Convergent Charging Vendor in Infonetics Global Research Report
Amdocs Named 2011 BSS Vendor of the Year in Asia Pacific by Frost & Sullivan
Amdocs Climbs Five Places to Number 11 in List of World's 100 Best Outsourcing Service Providers across All Industries
Amdocs Ranks Number One Vendor in Worldwide OSS and Billing Revenues, Leading Analyst Firm Reports