Peterborough, United Kingdom (PressExposure) May 22, 2009 -- Andrew Smith, IT manager at DMC Software Solutions, an esteemed Sage Business Partner, said, "Customers expectations are constantly moving and it is important for businesses to keep up with their demands to remain competitive in the current economic climate. Customer service is vital to keep clients onside and many organisations are looking to mobile CRM solutions to cope with the increased pressures and changing landscape of customer demands.
"SalesLogix Mobile 5.5 is the latest release from Sage, providing Sage SalesLogix users with enhanced mobile capabilities. The new features make it easier than ever for professionals to operate to maximum efficiency whilst on the road. With SalesLogix Mobile 5.5 users have the same functionality with this mobile CRM as they would in the office working from a laptop or PC, they can do anything from answering calls and scheduling appointments through to reviewing histories and grouping contacts."
SalesLogix Mobile 5.5 extends SalesLogix CRM functionality to smartphones providing users with a competitive advantage that can help drive revenue while maintaining customer satisfaction. The secure instant access to vital data from anywhere provided by SalesLogix Mobile CRM enables the field based workforce to respond immediately to customer enquiries and pressing opportunities.
New to SalesLogix Mobile 5.5 are "time-saving features" which make everyday communications quick and easy to administer improving user productivity and efficiency. On a basic level one-click dialling and emailing allows mobile CRM users to make communications directly from a contact record or account, through to more complex actions, such as, obtaining directions to a customer site with integration to BlackBerry Maps. In addition, SalesLogix Mobile 5.5 allows detailed customisations to be deployed to the mobile application providing users with a solution tailored to meet their exact needs.