Midland Park, NJ (PressExposure) August 13, 2009 -- Samya Murray, President of C J International Inc., explains how an integrated business model is essential to success. "In every industry, the businesses that remain viable are those who balance two key components effectively. In particular, they must provide an essential service while still keeping a close eye of the bottom line."
"In the freight forwarding industry, you must track the health of your business while still staying close enough to manage the intricacies of moving freight. In a sense, success lies in effectively balancing operations with accounting. When you add the complexities of multiple branches and worldwide agents, it is even more imperative to keep tabs on what your business is doing."
"We have found that our business partners must also be in line with this same business model. We needed a software provider that could integrate operations and accounting while understanding the particular demands of our industry. I am proud to announce that after a series of product rollouts from technology provider IES, Ltd., we have increased our entry file productivity by 25%. This provides us more freedom to focus on our mission of providing our clients with the quality service upon which C J was built. In addition, IES software has made it possible for C J International, Inc. to achieve our goal of a less than 3% error rate."
"A successful company must also offer value-added services while keeping costs to a minimum. Again, this ties into our objective to offer detailed services while still keeping a higher level view. Specifically, we offer the IES Web Tracking portal that allows our customers to view the status of their shipments in detail online. As a result, we can offer 24 hour access to shipments, allowing us to provide a world-class service through technology."