Milpitas, CA (PressExposure) September 26, 2013 -- California based CRMIT Solutions, a leader in transforming businesses with cloud based Customer Experience (CX) solutions, today announced that it will provide a self-service solution on Oracle Public Cloud.
Self Service Portal
The Oracle Cloud includes Platform as a Service (PaaS), Software as a Service (SaaS), and Infrastructure as a Service (IaaS) capabilities, while providing a cost-effective and secure environment. The CRM++ Self Service Portal is a comprehensive knowledge management, service request tracking & managing capability designed to strengthen a business's relationships with customers. The knowledge management capability empowers customers to request information or log a service request from virtually anywhere - anytime through this portal while leveraging the integration capabilities with leading Customer Experience solutions like OracleSales Cloud Service and Oracle Java Cloud Service- both available via the Oracle Cloud.
Oracle Cloud customers are able to take advantage of a comprehensive knowledge management, service request tracking and managing capability to strengthen relationships with customers.
"As businesses large and small start to explore the cloud, you need to understand not only the benefits, but also the changesbrought by moving to a cloud delivery model." said Vinod Reddy, Co-founder and CEO of CRMIT Solutions."With this new development, we can now make available the CRM++ Self Service Portal on Oracle Cloud to customers and partners worldwide faster so they can leverage its power and scalability to secure their IT infrastructures or those of their customers."
CRMIT Solutions plans to announce a series of webinars on their CX expertise. A self-running demonstration of the CRM++ Self Service Portal on Oracle Cloud is also available on the website. To know more visit http://www.crmit.com.
CRMIT is a Platinum level member of Oracle PartnerNetwork (OPN).