CRM Expert Posts New Article - "Get a Single View of the Customer by Linking Customer Master Duplicates in SAP CRM"

Dedham, MA (PressExposure) December 29, 2011 -- This article focuses on a method to avoid the occurrence of multiple copies of the same customer in the SAP CRM system's master record. When the SAP CRM system is linked to one or many other external business systems in the landscape, you can end up with duplicate customer records. The article troubleshoots the possible reasons why the SAP CRM system is not recognizing this error and how to enable it to self-correct any duplicate entries.

Learn how to use the SAP CRM system to avoid duplicate entries in the master record and save time and confusion when multiple entries are present by consolidating them. Bob Croce, product director of SAPexperts comments, "Having multiple duplicate entries in a database only confuses users and wastes time. These steps will help to prevent these types of errors from occurring again in the future."

The article is written by Abhishek Srivastava.

The article abstract is located at: http://www.crmexpertonline.com/article.cfm?id=6211&utm_source=WIS&utm_medium=Press%2BRelease&utm_campaign=CRMexpert%2BPress%2BReleases

About the Author:

Abhishek Srivastava is senior consultant at Deloitte Consulting, India, in the areas of SAP CRM and SAP ECC. He has more than six years of SAP CRM and technical consulting experience. Abhishek has SAP CRM implementation experience in SAP CRM 4.0, 5.0, 5.2, 6.0, and 7.0.

About SAPexperts:

SAPexperts consist of nine online knowledgebases produced by WIS Publishing - the leading independent provider of publications and educational events focused on SAP technology. The nine SAPexperts knowledgbases consist of Financials Expert, BI Expert, SCM Expert, HR Expert, CRM Expert, GRC Expert, Solution Manager Expert, Project Expert, as well as SAP Professional Journal. Access to the SAPexperts knowledgebases is obtained on an annual subscription basis. More information can be found at http://www.sapexperts.com.

About WIS Publishing:

WIS Publishing is the premier independent provider of SAP training materials, with more than 250,000 customers in 61 countries. WIS Publishing is the publisher of SAPinsider, insiderPROFILES, and the SAPexperts publications, and is the producer of the SAPinsider conferences and the Insider Learning Network. For more information, visit http://www.insiderlearningnetwork.com.

About WIS Publishing

SAP is a registered trademark of SAP AG in Germany and several other countries. WIS Publishing is not affiliated with SAP AG or any of the SAP AG group of companies.

Press Release Source: http://PressExposure.com/PR/WIS_Publishing.html

Press Release Submitted On: December 29, 2011 at 1:53 pm
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