Indianapolis, IN (PressExposure) May 28, 2009 -- CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications, announces today the release of high definition (HD) call recording. CTI Groupâs SmartRecord IP now supports G.722 codec, which is compatible with Polycomâs high definition SoundPointÂ® IP desktop phones and SoundStationÂ® IP conference phones.
The most obvious reason for migrating to VoIP is for the cost benefits, but there are other intriguing benefits as well. With HD IP telephony, audio quality is improved to enhance the user experience. HD IP telephony enhances audio quality similarly to the way HD television enhances the visual quality experience. This new wave of HD IP telephony is expected to enhance the overall service, making VoIP a more viable option to those concerned about voice quality. Polycom offers a broad portfolio of telephony endpoints, including its recently announced VVXâ¢ 1500 business media phone, that support Polycom HD Voiceâ¢.
"Polycom is leading the industry in efforts to help people communicate as clearly as possible," said Jeff Rodman, Polycom co-founder and chief technology officer of the company's Voice Communications Solutions division. "Polycom HD Voice offers more than twice the clarity of regular telephone conversations, which means much better intelligibility when conducting business over the phone. Weâre delighted to see CTI Group join us in the mission to provide a complete high definition IP telephony service, complete with the highest standard of applications needed by businesses large and small."
By providing call recording that is compatible with the G.722 codec, CTI Group is able to provide records of calls with nearly perfect sound quality, making their call recording the first of its kind in the IP telephony industry.
âIP telephony is becoming more and more prevalent in businesses around the globe. The ability to leverage all of the features offered on VoIP systems is critical, and by joining efforts with Polycom, we offer our customers high quality, high definition voice as well as top of the line call recording using our SmartRecord IP platform. This new enhanced sound quality only magnifies the lead that CTI Group has above the competition in this space,â Sid Rao, Chief Technology Officer, CTI Group, Inc.