Indianapolis, IN (PressExposure) July 22, 2009 -- CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carrier class VoIP management applications, announces today the grant of a new patent: âProcess for Scalable Conversation Recording.â
CTI Group acknowledged the complexity of recording calls in operating networks and with this patent, allows operators to record calls on complex VoIP service provider networks where traffic mirroring and packet sniffing solutions can not work. CTI Groupâs call recording technology has been leveraged in integrations with BroadSoft, MetaSwitch, and Natural Convergence, Inc. This integration allows service providers to easily incorporate call recording into their service offerings since the recording feature is already integrated at the switch level.
âWith this patent, CTI Group owns the technology for providing call recording on operator oriented VoIP networks. This patent proves that we are able to offer a service that is unique in our market. Our ability to incorporate the recording function into the network itself, sets SmartRecord IP apart from competitive VoIP call recording solutions. Because SmartRecord IP operates âin the cloudâ, we are able to reduce operating costs by 75% while still providing carrier class security.â â Sid Rao, Chief Technology Officer, CTI Group, Inc.