Oaks, Pennsylvania (PressExposure) April 26, 2011 -- For the second year in a row, CertaPro Painters, North America's largest painting contracting company, has been awarded the Gold Medal for franchisee satisfaction in their category at the Canadian Franchise Association's (CFA) national conference held last weekend in Niagara Falls, Ontario. As part of the CFA's Award of Excellence in Franchising program, CertaPro was also bestowed with the prestigious award of Best Overall Franchise for 2011.
"Our team is extremely grateful to be recognized for this award," said President and COO Rich Wilson. "We put a tremendous emphasis on franchisee support and maintaining those relationships, which are crucial to the success of the company. It's a great feeling to know that our franchisees recognize that support and our efforts to build a unified system."
The CFA Award of Excellence in Franchising program recognizes achievement in franchise operations and honors the relationship between a franchise system and its franchisees. In Canada, this awards program is the highest recognition a franchisor can receive from the CFA. Competing for the winning title begins through a process that evaluates franchisee relations, team work and communication. The winning systems are then awarded based on results from franchisee surveys detailing their experiences and relationships with the franchisor.
"We know that a franchise system is only as good as the franchisees behind it," says Wilson. "We strive to ensure each and every franchisee receives the best training available and knows that the lines of communication with the franchisor are always open."
Founded in 1991, Oaks, Pennsylvania-based CertaPro Painters is the largest painting company in North America and provides a customer-driven painting experience that is unparalleled in the industry (both commercial and residential). The company expects to add 50 new franchises in 2011, working toward its goal of having more than 400 locations by the end of 2012. CertaPro franchisees establish large-scale, regional painting companies backed by CertaPro's proven business system that has made them North America's most referred painting company.
CertaPro currently operates 22 locations throughout Canada with the goal of expanding to 30 locations within the next two years. Targeted areas for expansion include Ottawa, Toronto, Edmonton and Calgary. For more information, visit http://www.certapro.com.