Haidian District, China (PressExposure) April 07, 2009 -- Cesoft CRM System, which run under the BC Excel Server platform, is developed based on the management theory of customer relationship management and business analysis. With Cesoft CRM, you are able to create a centralized repository of customer data and Contact management system to support your business strategy.
1. Customisable. You are able to change the CRM system to the one meet your requirement at any time. 2. Multi-functions. You are able to extend the CRM system to be with your own ERP,OA,SCM. 3. Powerful report management. 4. Easy to input the external data. 5. Powerful workflow support.
There are Six main modules in Cesoft CRM:
1. Business Analysis and Strategy(BAS) Module--To statistic and analyse the data collected from the original accessing modules including the basic customer profile, contacts, current status, products,sales leads, ongoing orders, transaction history, service and feedbacks etc. As well as address the strategy for user.
2. Customer Management Module--To register the customer profile, contact,address the current status etc
3. Inventory Management Module--To manage the sales from ordering,storing,shipping etc.
4. Marketing Management Module--To manage the sales report, activities of the marketing and sales,rival,tackle the marketing battle etc.
5. Sales Centre Module--To manage the report of sales,achievement,profit,account,cost,channel,contract etc.
6. Support management Module--To deal with the customer complaints and renew the customer service.
Benefit you will win:
1. Customisable platform BC Excel server 2. Ticket to change the system reqirement you wish to achieve in Cesoft CRM at any time. 3. Ticket to add your own OA,SCM,ERP etc to connect with Cesoft CRM under the plartform BC Excel Server 4. Powerful automatic business strategy management