Coventry, United Kingdom (PressExposure) June 19, 2014 -- Those with property for sale in Coventry are embarking on an exciting journey but there's no getting away from the enormity of a transaction worth thousands of pounds. Coventry estate agents Allsopp & Allsopp realise that once someone has decided to sell their property, it is important to keep them informed at every single step of the transaction. With transparency and busy lifestyles in mind, Allsopp & Allsopp has introduced a Client Property Tracker - a secure password-accessed area on its website that allows vendors to check every stage of the home moving journey, from initial marketing right through to completion.
Once a vendor has received their login details, they can start tracking the sale of their home 24 hours a day. The information available is incredibly detailed, and includes the number of people the property details have been sent to and the number of time the property for sale in Coventry has been viewed on Allsopp & Allsopp's website.
When it comes to viewings, the Coventry estate agent has even made it possible for the vendor to read viewer feedback, helping to shape further marketing of the property. "The vendor themselves can see if potential buyers are concerned about the property's condition or price, which enables us to work with our clients to fine tune how we present the home," says Nikki Eaton.
Once an offer has been accepted, a dedicated Sales Progress section clearly shows the chain in which the vendor is in, including the details of any onwards purchase the seller is engaged in. Easy-to-understand symbols show at what stage vital pieces of paperwork are at - with a white tick in a green square indicating that items like surveys are complete and mortgage offers received, while a clock in an orange square denotes that a matter is pending, which acts as a prompt for both the estate agent and the vendor.
Allsopp & Allsopp has also included an online calendar that helps the vendor keep track of scheduled viewings, and a offers section, which clearly shows what offers have been rejected, are awaiting a response or have been accepted.
Nikki Eaton at Allsopp & Allsopp says its Client Property Tracker is what today's vendors need: "So much of the home moving process is conducted online - from searches to conveyancing - that it was appropriate to have a web-based transaction log. We're able to keep vendors informed whatever the hour, which is important as people are using mobile devices outside of office hours - whether that's while commuting, in the evening when watching TV and even on holiday. While Allsopp & Allsopp has generous opening hours, we understand that our clients want to keep on top of the sale of their property at a time that suits them."