, New Delhi India (PressExposure) June 05, 2008 -- Consilium Software, the Unified Communications software company specializing in solutions for enterprises and contact centers, today announced the accomplishment of the Cisco Advanced Unified Communications (UC) specialization in India. This specialization recognizes Consilium Software as a Cisco partner for their knowledge and expertise in selling, designing, installing, and supporting comprehensive Unified Communications solutions.
Consilium Software was founded in November 2007 with the mission to create a global Unified Communications software company providing the most complete suite of products and services. The team is now comprised of management, advisors and delivery leaders who have significantly shaped the global contact center industry for the last 20 years. Another key differentiator is the strength of Consiliumâs technical services organization in India, Singapore and the Philippines â with members who have impressive solution delivery credentials in the Cisco technology set, complementary contact center technologies and enterprise communications.
The name Consilium has become increasingly synonymous with Pramod Ratwani, Founder & CEO, Consilium Software. Reminiscing on the companyâs swift ascent since its launch, Mr. Ratwani said, âIt has been the journey of a lifetime for the Consilium team. I myself was amazed at how quickly we were able to establish a fantastic founding management team â many of whom abandoned cushy high-profile jobs. A meeting of minds, some quick decisions, a shared vision to take control of the future, and the DNA of Consilium Software was set.â
Cisco introduced advanced accreditation programs in 2006. âUnified Communications is the paradigm that will define and drive next generation productivity gains and greater operational flexibility, for businesses. The market presents a great opportunity for solution providers like Consilium to partner with their customers in a transformational capacity and engage with them over the long term, for mutual benefit. We congratulate Consilium on having achieved the Advanced Unified Communications specialization from Cisco,â said, Bejoy Antony, Regional Manager - Channels, Cisco India & SAARC.
Consilium combines innovative and robust products, which lead their respective segments globally, with a solutions approach and effective delivery capabilities â helping customers get the business results they expect. Endorsing Consilium Software, Manoj Menon, Managing Director of Frost & Sullivan, Asia Pacific said, âUnified Communications has emerged as one of the key priority areas for CIOâs of global organizations in 2008. In what represents a major change in the approach, companies will integrate UC applications to enhance their existing business processes thus improving efficiency in work flows. SIâs will therefore need to have a good understanding of customers and their business issues to be able to help achieve the complete benefits of UC. This augurs well for companies such as Consilium Software which have been formed with the primary intent of addressing this opportunity.â
Effective 18 May 2008, Consilium Software has met the requirements for Cisco Advanced Unified Communications Specialization, which represents the evolution of Cisco Unified Communications from IP communications to collaboration and the contact center. Mr. Ratwani added that Consilium made significant investments to achieve Cisco Certification criteria, which included talent and facility acquisition, employee training and assessments for the Cisco sales, presales and implementation roles, as well as running the Cisco technology in-house. Explaining why Consilium decided on Cisco to anchor their proposition around UC, Mr. Ratwani said, âSince the turn of the century, Cisco has established itself as a thought and market leader in the Unified Communications space. With our highly-skilled organization, the applied insight of 20 yearsâ industry experience, and Ciscoâs exceptional UC products, Consilium Software is confident of delivering the most complete, innovative and compelling business solutions for UC.â
About Consilium Software Consilium Software is the Unified Communications software company which is Enabling Unified Successâ¢ in enterprises and contact centers â with solutions that combine industry-leading products from technology partners, innovative software applications and unmatched services expertise. Powered by communications convergence, collaboration and customer interaction optimization software, Consiliumâs solutions enable companies to improve communication flows, transform business processes and increase business efficiency. Consilium uniquely helps clients get business results fast by focusing on their requirements first, creating solutions using the best and most appropriate technologies, and providing the finest technical services. Headquartered in Singapore, in the heart of the Asia Pacific region, Consilium has additional headquarters and a significant presence in India. For more information, visit http://www.consiliuminc.com