London, United Kingdom (PressExposure) July 23, 2011 -- Are you looking for an integrated suite of Contact Centre Solutions that can help you manage a large volume of customer interactions with increased efficiency? If the answer is yes, the diverse range of services from Sabio could be the solution to help your business. The basic purpose of an analytics based consultancy firm like Sabio is established by the official spokesperson, commenting that "There has been an increased need to conceptualize, create and deploy customized customer interaction solutions at various organizational levels. Modern businesses need to establish a singular domain that can manage various forms of customer communications as we help them make that transition on an incremental basis."
Speaking about the approach taken towards customer interactions, the spokesperson says "Here at Sabio, we believe in a unified communications approach as part of our Call Centre Consultancy suite. Everything from mobile stations to standard calls, web and video conferencing are integrated and processed under a single system that filters them based on your organizational rules. This allows greater productivity while letting customers keep their preferred mode of communication. In terms of speech based IVR, we also offer special Call Centre Consultancy on self-service modules that can be tied into different branches as per your requirements."
The Sabio experience is highlighted by the spokesperson, who says "When you partner with us, you get access to specific application packages that can help you reduce call delays and response times to customer generated queries. We also provide specialized coaching and training sessions to optimize your workforce and help them adapt to the new system. The overall agent experience is also improved by streamlining the desktop using Unified Desktop concept. The in depth knowledge and expertise in the industry of our professionals can help you get what you need based on cost effective proposals." The spokesperson ends the keynote, saying that "To know more about our contact management strategies and applications, you can visit us at http://www.sabio.co.uk to get the best Contact Centre Solutions to take your enterprise to the next level."