Salford Quays, Manchester United Kingdom (PressExposure) February 05, 2013 -- Manchester, UK, 06 February 2013 -- Coming at the end of its strongest year to date, with a 221% increase in sales revenue, ConvergeOne celebrated becoming a nominated supplier on the Procurement for Housing Telecommunications & Associated Services Framework. A national procurement consortium, PfH is the leading professional procurement services provider in the social housing sector.
The win strengthens ConvergeOne's record in the housing sector, following a deal for a telephony and contact centre refresh for West Kent Housing Association, who were looking to provide a multi-channel based communications solution to improve efficiency.
The PfH framework, which is divided into three lots: Calls, Lines, Data & Unified Communications; Mobile Communications and Telecommunications Consultancy, serves more than 800 housing providers throughout the UK. Proposals were evaluated in line with rigorous award criteria, taking into account cost, technical capability and quality of service. After ranking top in the Telecommunications Consultancy criteria, ConvergeOne have been awarded three-year contracts for all lots.
PfH is the market leader in procurement services of its kind, with a membership representing over 65% of the total market. A status gained through its ability to innovate, ConvergeOne, a leading edge organisation, has high hopes for the partnership. Tony Beddows, Commercial Director, commented:
"Combining our expertise in the Social Housing sector with a strong Client Services team and excellent technical capability, we believe ConvergeOne can provide the highest quality of service delivery expected by PFH members. We are confident that PFH members will optimize our expertise and vast experience in this solutions based technology, and look forward to a long and successful partnership."
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