New York, NY (PressExposure) October 19, 2013 -- Just in time for the holidays, DTC LifeTools announces the upcoming release of its fourth new product this year. During the first week of November, the DTC MiniBoomer LifeTool will make it's first appearance in the DTC LifeTools Line-up.
This emergency radio, cell phone charger, stereo boombox, plays music with hi quality stereo sound from an FM radio, an SD card, a USB flash-drive, and as a USB speaker system for your computer, laptop, cell phone, and other devices.
The MiniBoomer also boasts several life saving gadgets including an built-in LED flashlight, and emergency siren, a flashing emergency light and a dynamo hand crank for manual charging if the batteries run out.
Don Carter, CEO of the company, reports that "since our launch almost six months ago we have been very blessed in acquiring great products and even greater customers. We aim to keep them happy, so customer service is the top priority at DTC LifeTools."
The Amazon seller rating of the company demonstrates that DTC LifeTools indeed takes customer service very seriously. After hundreds of transactions they hold a customer satisfaction rating of 100% and have dozens of emails by happy customers who reported directly to Amazon their feelings about their buying experience.
Chief financial Officer, Terry Carter says, "We have enjoyed very happy customers who have posted reviews on our product pages and just as many who posted testimonials directly with Amazon when they conducted their random follow up surveys. We still have room for growth as there were at least two occasions that we could not satisfy a customer. That's two too many for us."
Here are some examples of DTC LifeTools customer testimonials:
"The seller is great! I got a couple of emails making sure everything was okay. I have never gotten that kind of follow through before. I really appreciate that I can find the seller to fix anything. But so far, so awesome!" - Robert, Wisconsin
"Received item expeditiously. Customer service contacted me via email and gave me some instructional info. Very impressed on the sturdiness and workmanship that I gave it away as a gift and reordered another for myself!! Thank you for a wonderful product and such affordable price. Highly recommend for everyone as a handy and safety tool." - Edna, California
"Thank you! AAAA+" Erika, Virginia
Don Carter states, "Even when the inevitable happens and a defective unit passes through our sales process, into the hands of a customer, we feel we can still make things right. People are usually very gracious when you treat them right." Here is an example:
"Item #2 was defective. I called and got an immediate response. I had a second item #2 sent to me instead of a replacement and it came promptly. Excellent service. Good people to deal with " - Neil, New York
DTC LifeTools is dedicated to providing the highest quality solar emergency lights, car escape tool, and other emergency tools along with the best customer service available. Company plans include development and addition of new products several times a year.