Fort Mill, SC (PressExposure) July 01, 2013 -- DirectBuy of Fort Mill, an exclusive source of top of the line home improvement and lifestyle products, now provides professional assistance to visually impaired clients by using auxiliary aids and services. The company has a group of professionals and state-of-the-art devices that can assist customers who are blind or have low vision with their needs. This service is in line with the company's goal to give fair and equal quality of service to every client and be consistent with its compliance with the law.
Promoting Fair and Equal Service
DirectBuy's motivation behind this new service is its dedication to promote fair and equal quality of service to all. The company wants to eliminate any kind of difficulty in communication, especially with impaired clients. After launching a variety of approaches to help customers with hearing and speech problems, the club is now ready to solve the communication barrier with existing and potential visually impaired members.
According to DirectBuy, it will not also require these groups of customers to provide anything when it comes to interpretation. Their family members may not necessarily have to translate information to them. The company has skilled professionals such as qualified interpreters and note takers as well as valuable devices, from brailed materials, to audio recordings, to video magnification devices and software, to communicate effectively with these clients. The company will consult these current and potential members to find out what type of auxiliary aid they need so they can communicate with ease.
Complying with the Law Consistently
This new service is also in line with the company's respect and compliance to the requirements of the title III of the Americans with Disabilities Act. This policy aims to eliminate any kind of discrimination to consumers with disabilities that could deny them the full and equal enjoyment of the products and services DirectBuy offers. The company has always been a believer of this law and will continue upholding it to serve disabled clients fairly. DirectBuy provides all auxiliary aids and services at no cost and uses them whenever necessary to ensure effective communication with customers with disabilities.