San Diego, CA (PressExposure) July 22, 2009 -- Printer problems can be a computer user's headache. Not everyone has the tech savvy to deal with printer problems, and it does not help that many printer errors are coded so mysteriously that it is hard for the user to figure out what they mean.
To help printer users with their specific printer problems, PrintCountry.com has launched a new range of services designed to be a one-stop resource for printer troubleshooting. These services include a new YouTube channel and a new interactive printer troubleshooting tool.
The PrintCountry.com YouTube channel contains many instructional videos on how to solve day-to-day printer problems such as finding a free printer driver download, replacing printer ink cartridge and cleaning printer heads. The initial videos posted on the channel, namely "How to Clean Print Head Nozzles" and "How to Clean a Clogged Printer Ink Cartridge," enjoyed over a thousand clicks within a few days after posting.
The new PrintCountry.com interactive printer troubleshooting tool, on the other hand, gives printer users a walkthrough on specific printer errors or problems that they are experiencing. By clicking on the appropriate responses provided on the troubleshooting application, printer users can get access to solutions specific to their own printer troubles.
Serhat Pala, president of PrintCountry.com, stated that these new services are a way for the website to show its commitment to provide its visitors practical solutions to printer problems that ordinary users can understand. These new troubleshooting guides can help lessen the frustration that typical printer users feel whenever they have to deal with printer errors and the error codes sound like Greek to them.
Mr. Pala added that the most popular questions asked by PrintCountry.com customers are not really complicated printer problems but rather common, day-to-day concerns such as setting up a wireless printer, what to do when a printer cartridge runs dry after not being used for a while, how to add a printer on the computer, and how to find printer drivers for old operating systems like Windows 98.
Aside from the new YouTube channel and the new interactive printer troubleshooting application available on its website, PrintCountry.com also has an extensive knowledge base. This knowledge base is a repository of more than 500 common printer problems and tips, providing detailed answers to frequently asked questions posed by the website's visitors, and the solutions given here vary in difficulty and complexity.
PrintCountry.com also has a printer & ink cartridges blog that reports on various issues in the computer and printer industry today. The blog is also another venue for the website's visitors to find help on printer problems and printer troubleshooting. A valuable feature of this blog is its detailed reviews on many different printer models available in the market today.
PrintCountry.com is a leading online store for discount office and printer supplies such as inkjet printer ink cartridges and laser toner cartridges. For more information on the company and on its printer troubleshooting resources, please visit http://www.printcountry.com.