West Malling, United Kingdom (PressExposure) July 23, 2013 -- UK based Ecolution Products recently announced the addition of inverters from Germany's KACO new energy to its product range. Both companies were excited about the opportunities from offering KACO's high quality and advanced equipment to Ecolution's UK customers.
'The degression of feed in tariffs means that the focus for today's solar PV business is increasingly on generating long-term returns for our customers. This means providing first class service from sales through to support and maintenance, and on partnering with the best equipment suppliers to ensure trouble free operation for many years,' said Richard Jenkins, MD of Ecolution Products.
He was speaking following the agreement to supply and fit inverters from Germany's KACO new energy. 'Returns from solar are still impressive and make a sound business case, but they take longer to achieve,' said Jenkins. 'That's why it's so important for us to focus on the quality and durability of our installations.
'Ecolution Products, chose KACO new energy because of the quality of engineering and the stability of the company. We were attracted by the unparalleled product range and the German reputation for excellence.'
From Kaco's point of view they were impressed with Ecolution's technical expertise, track record and their approach to business. Investments in the latest approaches to marketing including e-commerce, and in customer support, convinced KACO new energy that the UK business was a good fit for its range of products.
Chris Voet, European Sales Director for KACO called Ecolution Products: 'A forward-thinking company with a true understanding of the needs of their customers.' KACO new energy's UK Sales Manager, Richard Orttewell added: 'With the implementation of their e-commerce platform and their considerable depth of technical knowledge, Ecolution Products are bringing our products to the UK market with modern presentation and traditional support; our companies are an excellent match.'
Superior levels of service and support are essential for successful market development in PV. Updating training and customer support systems are major areas of focus for both Ecolution Products and KACO new energy. As Richard Jenkins points out: 'PV today is all about top class sales processes that help customers find the best solution and then backing that up with great products, professional installation and great service.'