Edinburgh, United Kingdom (PressExposure) July 24, 2009 -- Edinburgh guests from around the world have showered praise on the city's Holyrood Aparthotel, culminating in a prestigious industry award.
The Royal Mile based luxury serviced apartments venue has earned the 2009 Expedia Insiders Select Award from the US based bookings website, which recognises the outstanding number of positive customer reviews submitted for Holyrood Aparthotel. The venue has earned a place in the top 1% of the 85,000 hotels which can be booked through Expedia and Hotel.com sales channels, according to customer reviews.
This gives the hotel an exceptional customer rating of 4.9 out of a possible 5. In addition, 100% of comments said they would recommend Holyrood Aparthotel. The news comes at a time Holyrood Aparthotel is also rated number 2 out of 142 hotels in Edinburgh on independent national reviews site Trip Advisor. Reviewers continually pointed to the aparthotel as a 'great place for groups' as well as 'ideal for families.'
Guests also commented on friendly attentive staff, the high level of comfort, value for money and the superb location. Situated in a quiet close behind the historic Royal Mile, Holyrood Aparthotel has proven a hit with guests since its launch in 2000, earning a growing loyal repeat client base over the years.
Thanks to ongoing investment in quality interiors, fixtures and fittings, and an ethos of exceeding expectations in customer care, Holyrood Aparthotel is increasingly proving the preferred choice for travellers who enjoy the freedom of serviced apartments in Edinburgh , but want the luxury and service of a hotel. Within Edinburgh accommodation market, the venue is also challenging ideas about the apartment market demographic, traditionally associated with groups or medium stay business travellers. Holyrood Aparthotel attracts families with its child-friendly service, as well as proving romantic enough for couples and a more homely option for weary overnight corporate guests.
Blair Wallace, General Manager of Holyrood Aparthotel, said: "We are absolutely thrilled to receive this accolade from Expedia as well as the high level of recognition through Trip Advisor. "What makes this sort of recognition so exciting is that it comes from guests, and it is highly rewarding to know they are enjoying the Holyrood Aparthotel experience to the full. "Since our launch in 2000 we have consistently placed a great emphasis on exceptional client care, and what this award reflects is that guests are really benefiting. "This recognition is based on reviews over the past nine years. It is easy to please the customer in the short term, but we know our guests are continually experiencing excellent hospitality over an extended period of time, and we will continue to ensure visitors enjoy the freedom to explore Edinburgh combined with the comfort and luxury they deserve."