Exclusive Customer Experience Management and Customer Retention Programs at Turning Point Group

New York, NY (PressExposure) July 21, 2011 -- Turning Point teaches clients how to look at their customer satisfaction and loyalty indexes and develop total Customer Relationship Management: a Customer Vision, create Customer Strategies and lead Cross-Functional Implementation Teams. Effectiveness and sustainability of each program is ensured by building in quick wins and securing ongoing buy-in along the way, delivering measurable results.

Group focuses on improving the three pillars of customer retention: customer communications from welcome to service recovery, customer experience from the "hello" to "thank you", and creating loyalty beyond price using your current products and services to retain their "best customers". They customize their expertise based on their clients' needs:

1. As the expert - in developing overall strategy and detail action plan with measurements

2. As a turnkey retention agency - for implementing retention and loyalty programs with creative that brings their client's brand to life.

The Turning Point Group see increased Hospital patient satisfaction with their Customer Experience Management and Customer Retention Programs. The Turning Point Group drives results by helping organizations retain their best customers and patients by increasing their lifetime value.

The Turning Point Group is an award-winning Customer Retention and Loyalty Marketing Firm based in Houston Texas. Recognized for their proven ability to produce measurable results for their clients, they provide client-specific sustainable programs that differentiate their clients from their competition.

As experts in their field, they are proud to include an impressive list of clients in several industries, including Energy, Financial Services, Healthcare, Telecommunications, Technology, Retail and more.

About Turning Point Group: The Turning Point Group is an award-winning Customer Retention and Loyalty Marketing Firm based in Houston Texas. Houston, 9 July, 2011: Turning Point teaches clients how to look at their customer satisfaction and loyalty indexes and develop total Customer Relationship Management: a Customer Vision, create Customer Strategies and lead Cross-Functional Implementation Teams.

About turningpointgroup.com

2567 Northup Way Bellevue, WA 98004

Press Release Source: http://PressExposure.com/PR/turningpointgroup.com.html

Press Release Submitted On: July 21, 2011 at 11:16 pm
This article has been viewed 12636 time(s).