Newbury, Berkshire United Kingdom (PressExposure) August 09, 2011 -- Jokers' Masquerade Fancy Dress is delighted to announce that hot on the heels of its Best Fancy Dress Website award, it has now been awarded Associate Gold status in recognition of its excellent customer service.
Features offered by Jokers' Masquerade such as same day shipping, next day delivery, honesty and a friendly and knowledgeable customer service team are being increasingly recognised by those throughout the industry.
The IMRG Gold standard is only awarded to e-retailers who offer their customers the probability of 100% first-time delivery success and indicate that they offer exceptionally high standards of order fulfilment and home delivery.
Director and founder of Jokers' Masquerade, Mark Lewis, is delighted with this accolade and explained "the online fancy dress industry has changed in the last few years, with the advent of a large number of new fancy dress websites that make customer service claims that are simply not true. I am so pleased that the customer service values that Jokers' Masquerade practices rather than just preaches are being recognised and we are proud that it has been noticed that we really look after our customers!"
Jokers' Masquerade is the number one online fancy dress retailer in the UK, winning the Experian Hitwise award for best fancy dress website and being awarded IMRG Gold Status in 2011 to date. Key to this success is excellent customer service, innovative product ranges and competitive prices. Establised for ten years, Jokers' Masquerade employs approximately 40 members of staff and holds stock of up to 12,000 product lines in its warehouse facility in Berkshire.
With Halloween only a couple of months away it is time to start getting your Halloween fancy dress costume sorted, there is no place better to look than the best fancy dress website, Jokers' Masquerade.