Georgetown, Penang Malaysia (PressExposure) November 10, 2011 -- Witura Corporation has today introduced WT-1011RC, a lift or elevator breakdown monitoring solution whereby 500 elevators can be monitored simultaneously at one screen supported by a sophisticated software detection and monitoring system.
In most cases, elevator breakdowns are the result of users' feedback. From detection to feedback and acknowledgement of the matter, there is already a time lag, resulting in anxiety and inconvenience. At times, even users' feedback may be inaccurate. When the matter is finally resolved after onsite inspection, testing and remedial work, time and labor cost have been incurred.
The Model WT-1011RC avoids such inconveniences and unnecessary delays. With the Model WT-1011RC supported by a sophisticated software detection system, it will monitor the performance of 500 elevator systems simultaneously like clockwork with efficiency. The monitoring centre is alerted of any operational anomaly and/or failure before the end user is aware of the occurrence.
The detection and alert is reported and shown on monitoring screens on computers and via mobile message alerts. The cause of anomaly and/or failure is diagnosed upon detection and confirmation of fault. The system performs a self diagnosis to determine the extent of the fault before feedback is provided to its monitoring base.
Once the extent of fault or failure is confirmed, the monitoring centre personnel in charge has the authority to initiate corrective action such as resetting of the ELCB by turning off and turning on the main power or shut down the elevator system for safety purposes. All these from a remote location via computer interface or via a mobile device as and when deemed fit according to circumstances. A specialist team is dispatched on site only when remote access remedial action have not been able to resolve the matter satisfactorily.
Of worthy note is the step by step self-diagnosis ability in the software that eliminates cases of where false alarms are given as a result of pranks and misuse. These often result in specialist teams being sent over at considerable cost only to realize that a false alarm was transmitted because someone decided to play a prank or from deliberate misuse.
For routine performance monitoring, the system is able to chart the total number of times a particular elevator unit ascends or descends its shaft in order to chart an ideal capacity load and optimize its performance based on routine patterns of usage. Mr. Chin, Director of Witura Corporation added: "Ultimately, it is our commitment to give our customer quality product .... our lift or elevator remote monitoring system allows for maximization of up time, minimizing down time while allocating time slots for scheduled maintenance work through an intelligent self diagnosis and appropriate first level responses to genuine faults via remote locations."