Mumbai, Maharashtra India (PressExposure) December 30, 2010 -- The airline industry has been facing a high level of delays & cancellations due to the fog prevailing over large parts of the country. GoAir has announced the following measures for their customers to mitigate the impact of any flight rescheduling.
GoAir call center and website (flight status section) provides updated information on the status of every flight.
GoAir will keep the customer updated through SMS as soon as possible, after any change in flight status.
GoAir would provide regular situation updates at the airport and refreshments incase of delay.
In the event of a cancelled flight, passengers will be either rescheduled on GoAir flight, or with other airlines, or offered a refund.
GoAir website provides a special fog helpline number and fog status to inform the passengers. This is a 24 hours dedicated fog help line number. The number is 022-67281313.
All aircraft of Go Air are CAT 3B compatible and all Captains are CAT 3B trained.
Website: http://www.goair.in/
Call Centre no: 1800 - 222 - 111 or 9223 222 111
For further information:
About GoAir
Go Airlines (India) Pvt Ltd is a part of the Wadia Group; the airline operates its services under the brand GoAir. GoAir launched its operations in November 2005, as a low-fare carrier with the objective of providing very affordable and yet comfortable air travel. The airline with India's youngest fleet of 10 A320 aircraft flies to 18 destinations.
Sampark Public Relations
Urvi Joshi (09819133340) / Arpit Shah (09773700445)
E-mail: urvi.joshi@sampark.com / arpit.shah@sampark.com
Important Details:
FOG HELPLINES:
You can call IGI Airport at 0124-3376000
Met department numbers - 011-25654334/4335/4273
Real- time fog updates and forecast at http://www.imd.gov.in and http://amssdelhi.gov.in
Live flight status is available at http://www.newdelhiairport.in
For train enquiry, call 139
You can get SMS alerts on flight schedules at 5667777.
AIRLINE HELPLINE NUMBERS:
Jet Airways: 011-3989 333, 1800 22 55 22
Air India: 1800 18011407, 1800 227722 and 0124 2877777
Indigo: 09910 383838, 1800 1803838
SpiceJet: 098718 03333, 1800 1803333
Kingfisher: 1800 2093030, 1800 4257008
Go Air: 09223 222 111, 1800 222 111
FOG DO'S AND DONT'S
Provide your mobile numbers while booking tickets for SMS alerts.
Check fight schedules with your airline before moving out of home.
Carry less baggage.
Dense fog at Delhi Airport usually remains from Dec-10 to Jan- 31.
Problem time is 11pm and 10 am.
Try to use public transport.