Warrenton, MO (PressExposure) February 14, 2008 -- Hayden Equipment, a construction equipment dealer, has launched a new program relating to equipment purchases. They are offering the first "money-back guarantee" on all new and used construction equipment in the industry, such as skid steers, dozers, excavators, etc.
The money-back guarantee makes it so when customers purchase equipment they can return it at anytime if they begin having problems with it and receive a refund of their money. They just simply pay the book rate of what it would be to have rented the equipment for the period of time they owned it.
"We've always been really confident in the quality of the equipment we sell and have really tried to make sure our customers knew that," said Justin Hayden, co-owner in Hayden Equipment. "But we thought by offering a money-back guarantee we could actually show our customers we really mean it and not just say we do."
The money-back guarantee is something that is new and unique in the construction equipment industry where standard practice is, "you buy it, it's yours." Even though Hayden Equipment does take on additional risk from offering this type of guarantee, they feel confident that their customers will be honest and straight forward with them.
"We've got great customers! We feel we need to trust them just as much as they trust us which is why this guarantee has been working so well," said Russ Hayden, co-owner of Hayden Equipment.
Hayden Equipment is a new and used equipment dealer selling Hyundai, Sakai, Mustang, Caterpillar and more. The equipment they primarily sell are excavators, dozers, loaders, compaction and skid steers.