Prosper, Texas (PressExposure) July 18, 2008 -- HelpBeam today releases a remote support solution simple and affordable enough for any small company or individual to take advantage of. HelpBeam makes it easy for the support representative and customer to get connected in only two clicks of the mouse.
- First the support representative clicks a link in their browser to start a support session - The customer clicks a link to connect to the session - They are connected!
Getting connected to the customer is as easy as : Click, Click, Connected.
Once connected, the support representative can view the customer's screen and has full control over the customer's mouse and keyboard. The connection is 100% secured using 128 bit SSL encryption, the same encryption used by major banking and ecommerce websites. When the support session is over, the customer can choose to delete all traces of the application from their computer.
The most exciting feature of HelpBeam is the price. The regular price of HelpBeam is only $29.00 USD per month per support representative. This pricing makes it possible for any company of any size to use this remote support system.
You can start a free, full featured 3-day trial at [http://www.helpbeam.com/trial]
Some features of HelpBeam are: - Remote desktop sharing - File transfer - 128 bit SSL encryption - Easy to use - No ActiveX or Java required - No installation necessary
Product page link: [http://www.helpbeam.com] Product download link: [http://www.helpbeam.com/signup] Product screenshots: [http://www.helpbeam.com/about/screenshots.aspx] Information and Support contact: firstname.lastname@example.org