Kansas City, Kansas (PressExposure) May 01, 2011 -- Creating a professional corporate image can a big challenge for a small business in today's competitive market. Hosted PBX systems are an excellent option for many businesses.
Advanced Customized Features help direct your calls efficiently
Customers expect a professional greeting when they call your business number. With the advanced call management features of a hosted PBX phone system, you can provide a professional interface for your callers and improve your business image. Similar to a costly enterprise-level hardware system, hosted PBX systems include the following features at a fraction of the cost:
- Find me/follow me call forwarding
- Auto attendant
- Voice to email
- Fax to email
- Call transfers
- Music on hold
Calls to your main business number are managed by the auto attendant's custom programming. It greets callers with a professionally recorded greeting and allows them to select from a menu of options such as dial-by-name, dial-by-extension and more. It quickly transfers calls to the selected extensions. A hosted PBX can cover your lines when they are unanswered or all the lines are busy, allowing you to first answer your calls live, if desired.
Manage Business from Anywhere
With hosted VoIP PBX phone system you can remain connected with your customers during business hours and after-hours send the calls to voice mail. Its advanced call forwarding feature forward calls from your primary business number to your cell phones, land lines or home office lines. The find me feature allows you to work from any location. Some of the other benefits you can enjoy are:
- Fewer missing calls
- Enhance workforce efficiency
- Improve customer service
- No hardware to buy
- Easy to setup
For hosted PBX phone systems, call an expert! AccessDirect can help you customize a solution to fit your business needs.