Ipswich, Australia (PressExposure) February 27, 2010 -- While the economy continues to suck souls, a few insiders are discovering how to make friends, gain a promotion at work, and network better by developing effective communication skills from 6-foot-9 Australian communication trainer Joshua Uebergang, otherwise called the "Tower of Power".
According to Uebergang every person and business has what they need to increase value while living happier: better communication. Effective communication can come at no additional cost, only thought and effort.
"Education and training will always distinguish successful persons from mediocre players," says the 24-year-old Uebergang. "Good communication makes customers - or anyone for that matter - feel listened to, understood, and appreciated. It gives you a happier workplace, family, and social life. This can have an exponential effect on productivity and profits. Human connection is powerful."
Effective communication is more than clear speech and organized arguments. "The key secret of good relationship communication is the emotional side," says Uebergang, "If you can leverage that, you can connect, persuade, manage conflict, get your message effectively across, and so forth."
Here are five quick tips to use right now from the Tower of Power's Big Talk book to improve your relationship communication skills anytime, even in a bad economy:
1. Compliment and praise people. We prefer to criticize people to change their behavior, but psychology research shows you are better off praising what people do well. Uebergang recommends you compliment someone today to notice how great you and the person feels after your friendly remark. Kind words cost nothing to give, yet they return so much.
2. Seek to understand first. "The desire to feel understood is probably the most powerful human need," says Uebergang. "We all want to be understood. Put your attention on understanding an angry customer, frustrated manager, or screaming wife to manage their emotional state and have the person liking you more. You'll be surprised at what you learn."
3. Develop active listening skills. Listening is not silence nor is it the opposite to talking. "Good listening makes you understand what a person does and doesn't say," says Uebergang. "It has you understand the 'logical side' and the often overlooked 'emotional side'."
4. Acknowledge we all hold parts of the truth. "Enormous amounts of money is wasted, millions of divorces occur, and just as many friendships break per year because people think they hold all the truth," says Uebergang. "Instead of arguing with a friend and condemning him for being wrong, listen to him as an approach to manage conflict. He believes he is right. Understanding overpowers righteousness."
5. Receive further training and advice. We communicate with people everyday so it makes sense to receive ongoing advice and tips to improve this vital skill that connects you with people. Each of us will forever need to interact well with others. If your communication is good, no economy can suck your soul because everyone will love being around you.
To receive further communication tips, discover the secrets of socializing, and magnetize your personality, sign up to Joshua's free eNewsletter here, where you can download free videos, articles, and reports that'll help you build friends and influence people.