Noida, India (PressExposure) June 27, 2011 -- IT project management has been there for decades and has been constantly adding to the growth of the companies. The importance of services in today's developed economies is growing day by day with the focus being efficiency and effectiveness of processes and the need to apply management practices to plan and control operations in the service sector is becoming increasingly prominent. AstroWix offers ITIL services for clients to assist them in providing IT services to agreed SLA, s, to reduce risks from IT people, process, and technology and acclimatize to the changes in processes.
There exists a full range of ITIL Services that help businesses identify gaps in service management with a focus on helping organization create workable action plans. It provides a roadmap which involves developing a transformation strategy helps in optimizing the IT infrastructure making it more efficient and adaptable. The most significant feature of ITIL is the relentless focus on all activities being driven by Business Impact and Business Urgency. Also aligning all the business strategies keeping in mind the objectives and the goals of the organization is one of the key features of ITIL. Following ITIL process ensures stability while becoming more responsive, but if that process is augmented with a robust project / portfolio / program management process even greater gains can be made.
There are numerous examples of ITIL functions requiring project management. The main objective behind transforming ITIL organization is the creation or purchase of the Configuration Management Database (CMDB) and the storage of Incident and Problem management data. The CMDB underpins virtually all ITIL processes, and requires careful design and customization in order to deliver its full value. The ITIL core publications form a set of five manuals that illustrate a lifecycle model from service strategy, service design up to continuous service improvement. The manuals contain these titles and subjects:
Service Design (models for productive operation)
Service Transition (service implementation/launch)
Service Operation (productive operation of services)
Continual Service Improvement
AstroWix believes that to really run IT like a business, organizations need to focus on accelerating business growth through IT, demonstrating the business value of IT, providing continuity, security, privacy required by the companies and managing costs. Combining ITSM Solutions mentors and content solutions with AstroWix's remarkably efficient delivery system has brought a new level of flexibility and quality to the ITIL training world. Therefore, the existence of ITIL has provided us with a powerful framework needed by businesses which defines how an organization can successfully implement service management.