JAX Quickfit Tyres Wins Multiple Awards for Customer Service

Bella Vista, Australia (PressExposure) July 08, 2009 -- JAXQuickfit Tyres service is, quite literally, award-winning. Its Castle Hill (Sydney) outlet is the latest store to win an Award for its customer service, joining similar success at the Penrith (NSW), Salamander Bay (NSW) and Ipswich West (Brisbane) stores.

"Awards such as these are an important indicator of the health of JAXQuickfit Tyres as a business system, the tremendous performance of the individual stores involved and the key role these stores play in their local communities," JAXQuickfit Tyres' CEO Jeff Board said.

"Positive customer interaction, delivering service and assistance above expectations and realistic pricing, are all cornerstones of every JAXQuickfit Tyres store nationally, but they are characteristics that resonate at a very local level.

"We appreciate the recognition and good will that these Awards represent."

Named 'Most Outstanding Automotive Business' in the 2009 Local Business Awards presented by the Hills News, JAXQuickfit Tyres Castle Hill [http://www.jaxquickfit.com.au/ByMap/tyres-castle-hill.php] was also a finalist in the Awards a year earlier and won it in both 1995 and 2004.

Joint franchisees Daniel Dalton and Robert Baggiossi attributed their consistent success to the JAXQuickfit Tyres offer of best brands at the best prices and an emphasis on customer service.

It's a similar story at JAXQuickfit Penrith, where the business was has just won an Award for 'Outstanding Automotive Services' in the 2009 Local Business Awards presented by the Penrith Star newspaper.

"We were mystery shopped and our customers also voted for us in the Awards, so it's a very satisfying Award to win," Franchisee John Hrabak explained.

"It's the first Award of that type we've won, though we have been finalists in the MTA (Motor Traders Association) NSW Awards three years' running."

Up the coast at Salamander Bay, Jason Holland and his team are celebrating a win in the Port Stephens Examiner Small Business Awards.

Originally from Brisbane, the JAXQuickfit Tyres Salamander Bay store Franchisee is now a convert to the region and says the recent recognition for his business is a real pat on the back.

"I really love the customer service aspect of our business," Jason Holland said.

"With the products and services we can offer through the power of JAXQuickfit, we can solve a lot of problems for people, this truly is a one-stop shop when it comes to buying wheels and tyres in Port Stephens [http://www.jaxquickfit.com.au/ByMap/tyres-salamander-Bay.php]".

"Receiving the Award is reward for all the hard work put in by everyone in the business."

Further north again, the Ipswich West store has also won a local Award for business excellence.

JAXQuickfit Tyres Ipswich [http://www.jaxquickfit.com.au/ByMap/tyres-ipswich-west.php] West won the Motor Vehicle Services division of the Business Achievers Awards, run by the Ipswich News, part of the Quest Community Newspapers group.

Franchisee and long-time tyre man Wayne Gough said the Award was appreciated by everyone in the business.

"Our philosophy is that if you treat everyone the way you want to be treated, then the business will go okay," Wayne Gough said.

"So to get feedback from customers like this, when they have taken the trouble to nominate you for such a prestigious Award is very satisfying."

JAXQuickfit Tyres is Australian-owned and is unique in representing the six global manufacturing leaders of the tyre industry, including quality and high performance passenger car, light truck and four-wheel-drive tyre brands … BF Goodrich, Bridgestone, Dunlop, Goodyear, Michelin and Pirelli.

This enables it to offer customers a mix of brands that span the premium, major and discount tyre market sectors.

In 2009 JAXQuickfit (www.jaxquickfit.com.au) is celebrating its 60th year in business and nationally, serves over 38,000 customers per month through its 70 stores along the eastern seaboard. PressRelease Distribution By PressReleasePoint

About Jax Quickfit Tyres

Glyn Parry
Jax Quickfit Tyres
Suite B110, 20 Lexington Drive
Norwest Business Park
Bella Vista, NSW 2153
+61 2 8801 3000

Press Release Source: http://PressExposure.com/PR/Jax_Quickfit_Tyres.html

Press Release Submitted On: July 08, 2009 at 5:28 am
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