Paramus, NJ (PressExposure) October 18, 2009 -- Richard Dragotta Branch Manager and independent advisor affiliated with LPL Financial, the nation's largest independent broker-dealer* - today announced that LPL Financial has been ranked number two out of 14 leading financial services companies in the J.D. Power and Associates 2009 U.S. Full Service Investor Satisfaction Study. The J.D. Power and Associates U.S. Full Service Investor Satisfaction Study measures investor satisfaction with full service investment firms across the country, and is released on an annual basis by J.D. Power and Associates, a global marketing and information company that represents the voice of the customer.
Importantly, LPL Financial independent advisors also received the highest scores among all the study's participants in the area of Financial Advisor Satisfaction. Financial advisor satisfaction was the most important of six factors on which investor satisfaction was measured, including, in order of importance: Financial advisor, convenience, investment performance, account offerings, account statements and fees.
Additionally, LPL Financial independent advisors achieved scores ranging from "Among the Best" to "Better than Most" - the two highest scores possible - across all of the categories of the study, as shown in the Power Circle ratings on jdpower.com.
Bill Dwyer, president of National Sales and Marketing at LPL Financial, said, "We are delighted with the receipt of the highest scores of all study participants in the area of Financial Advisor Satisfaction, deemed the most important of all factors measured this year by this critical industry study of investor satisfaction. It is particularly noteworthy that this recognition comes at a time when high-quality, comprehensive support from independent financial advisors is in greater demand by the investing public than ever before. As such, this positive distinction is entirely due to the efforts of the independent financial advisors we serve, and we congratulate them.
"In our view, the study results demonstrate the outstanding work of our advisors on behalf of their clients, and serve as a testament to the ongoing strong commitment LPL Financial advisors have to providing unbiased, conflict-free financial advice and solutions to households across their local communities. We salute the efforts of LPL Financial advisors throughout the country, and we are proud to be partnered closely with them."
*Based on total revenues as reported in Financial Planning magazine, June 1996-2009.
Securities offered through LPL Financial, Member FINRA/SIPC