London, United Kingdom (PressExposure) January 15, 2010 -- Business and residential communication experts Level 7 Systems have announced the launch of the next step in the world of online customer-to-business instant interaction services. WebsiteChat.net provides an advanced and quick way to connect visitors with your company support team enabling enquiries to be attended to instantly. All the visitor has to do is simply click on a Live Chat button embedded on your web page.
The application enhances the professional look of your of your website by providing a dynamic appearance combined with instant communication with a real person, in real time, a massive advantage for closing any potential sale. Easy integration with your website will help you in providing rapid and effective customer enquiry satisfaction.
The underlying technology (unlike most competitors who use proprietary systems) uses open standard - SIP (Session Initialization Protocol) - therefore is easy to use in conjunction with a wide range of software. We also offer free Open Source Chat Operator software, which works seamlessly on Windows and Linux, and will soon be available for Apple Mac.
The system is extremely easy to operate for the site visitor and your company as there are no unnecessary functions to distract or confuse users. As soon a your visitor clicks the Live Chat button on your website, a chat window pops-up on the screen, (without leaving your site) asking only for the visitor's name and email address.
The enquiry will be routed to company operators based on their availability, which is monitored by the system. The chat operator will see the visitor's name, visited page and physical location and can then start chatting with the client.
Listed below are some of its most attractive features: * Easy Integration with Your Web Site * Free stand-alone Chat Operator software * Display of physical location of client * Automated Chat Distribution * Simultaneous Chat Sessions, so operators can talk to multiple clients, avoiding operator downtime while waiting for client responses * Email Chat Transcript available for Visitors * Customizable Chat Buttons to fit your web site style * Administrator Control Panel
WebsiteChat.net empowers your online business with a single application so you can communicate directly with your website visitors or even through other Instant Messaging networks such as Google Talk, ICQ, MSN, AIM, Yahoo, and Jabber. In addition, the operator can also view the chats history of that visitor through the online control panel.