Redmond, WA (PressExposure) March 15, 2010 -- iLink Systems, a global provider of Microsoft based software solutions, was featured with its customer Chempoint in a recently published Microsoft customer case study concerning an innovative deployment of Microsoft Office SharePoint Server 2007 and Microsoft Silverlight.
The case study details how iLink vastly simplified the work of staff in order-processing, customer service, industry representative, market developer, and market analyst roles at Chempoint, a leading chemical distributor.
iLink's "iBoard" solution combines access to multiple information sources on a single screen tailored to the needs of each staff role. Using Silverlight for presentation and SharePoint for integration, collaboration, and workflow, iLink's solution also simplifies reporting and improves business intelligence. And because they are easy to reconfigure, Chempoint's iBoards are already evolving with the needs of their users. The solution also enabled Chempoint to cut order processing time in half and reduce order processing staff by 25 percent.
"We are excited that Microsoft is highlighting how iLink's solution has increased productivity and controlled costs while improving customer service. Chempoint is a perfect illustration of how companies are using Microsoft SharePoint and Silverlight to make jobs simpler and customers happier" said Sree Balaji, CEO of iLink Systems Inc. "And, being part of Microsoft's Services Ready program gave us a delivery advantage by providing us with field-tested engagement tools, templates, guidelines and best practices."
Services Ready is a program for growing Microsoft Services delivery capabilities through Microsoft's partner network. iLink's iBoard solution is currently showcased by Microsoft Services on the Services Ready Blog at http://www.servicesreadyblog.com.
To learn more about iLink's solution, please download a copy of the case study at http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=4000006240
PR contact: Anandh Kumar K PR Contact, iLink Systems, Inc Ph: 425-869-8104 E-mail: PR@ilink-systems.com