New York, NY (PressExposure) February 14, 2009 -- A New York Retail Bank has named Edcomm Bankerâs Academy to deliver Sales and Service classroom training, customized for its specific bank training needs. Achieving Sales and Service Excellence will help the Bank to establish a long-term sales culture that will transform its employeesâ attitudes toward sales and improve their performance.
Achieving Sales and Service Excellence, from Edcomm Bankerâs Academy, teaches participants how to make sales and how to provide excellent service using easy-to-understand language in an interactive, self-paced format. Participants learn from their own perspective, with a curriculum customized to their position. Achieving Sales and Service Excellence covers sales and service skills needed to succeed, available bank products and services, customer care, selling bank products and services and, most importantly, how to create great customer relationships.
For more information about programs like this, or to find out how The Edcomm Group Bankerâs Academy can customize any training program, log onto http://www.bankersacademy.com or call 888-433-2666.
The Edcomm Group Bankerâs Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Bankerâs Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.