London, United Kingdom (PressExposure) September 20, 2011 -- Singularity, the leading Business Process Management (BPM) & Case Management company, today announced that financial services firm Oakam has chosen its TotalAgility product as their preferred BPM solution.
Oakam is a rapidly developing business and to ensure that its processes and systems are robust and capable of supporting its growth they recently completed a project to define the target operating model at each stage of the customer lifecycle.
For Oakam to implement its target operating model a scalable BPM solution was required to optimize customer focused processes with an agile business lead approach.
Following an initial vendor selection process Oakam then proceeded to a 'proof of concept' (PoC) stage with 2 vendors. In an interactive one week engagement, Singularity demonstrated their TotalAgility BPM Suite focusing on developing a small part of the future operating model in parallel with a competing BPM vendor.
Nidhi Maheshwari, Project Manager of Oakam who led the PoC, said, "We needed to fully understand the functionality of both the solutions and future working relationships, which was crucial in the final selection process. Singularity showed innovation and leadership with their focus on business process agility. It was evident that through the implementation of the TotalAgility product Oakam will have the ability to realize their goals within a very short time-frame and be self-sufficient."
"The PoC confirmed that Singularity's intelligent BPM Suite matched our requirements and ticked all the boxes from technology through to the experienced team of people we would be working with," Nidi added.
Initial project deliverables include streamlining the onboarding process of new customers and general operations of Oakam. The TotalAgility product will help to offer exceptional levels of service to Oakam's customer base whilst helping to bring new products to market quicker.
"By bringing Singularity onboard Oakam will quickly be able to integrate existing systems which will ultimately allow us to scale rapidly as an organization. We are very excited about this next stage of growth realizing the long-term benefits of becoming more agile as an organization through the use of the Singularity BPM Suite," said Frederick Nze, CEO at Oakam.
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Oakam provides straightforward and simple financial services for everyone.