, Florida (PressExposure) October 19, 2011 -- The new wave swayed in SysTools with the intention to do something new is that now, company has started providing online forms to customers along with Notes Address Book Converter software. The already existing customers of the software are sent with this online form that has particulars like 'how was the experience with software', 'time taken by software to convert Contacts from Lotus Notes into Outlook (http://www.exportnotes.com/outlook)', 'how many contacts still left to be converted', 'Are you satisfied with the tool', 'Do you have suggestions', 'What changes you want to made in the software', 'On what parameters software proved successful' etc.
Speaking on this topic, Evan Swans, Chief of SysTools Product Development, said, "We are proud to such exceptional service as we strive for excellence and response of clients will help us in this regard. The idea of privilege for online form will help us to gather customers' views regarding software. This is the way they can share their personal experience with us. We have full-fledged plan regarding the matter of online form." He adds, "To know what is bad and what is good in our tools make us aware what actually we are serving them with. The collection of all the negative points in the software are listed and sent to software developers, to make improvements. The collaborative action will help you and I hope clients will co-operate with us and do the needful. This is for their betterment and without their co-operation we alone can't do anything. Thus their active participation is must to have."
"Highlighting capabilities, limitations, guaranteed work satisfaction at very high standard help us to overview the software is the methodology of online form is made for most of our products, like this one that converts entire contacts details from Lotus Notes Address Book to Outlook (http://www.notescontactstooutlook.com/). We are able to make out what users actually think about our tools, if they have issues, we will try to remove inconveniences and if they have feeling of fulfillment, we will make progress in the software", said, Joseph Cain, Heading Support team