Vero Beach, FL (PressExposure) November 13, 2013 -- Orchid Island Golf and Beach Club was awarded with the Distinguished Emerald Club of the World designation this past April from BoardRoom Magazine and recently was presented with the plaque. BoardRoom Magazine is one of the most respected trade publications serving private clubs. This prestigious award is determined by the annual Distinguished Clubs award program conducted by BoardRoom Magazine, which uses a club-specific rating system based on an extensive evaluation process that distills and measures a club's Member Experience.
As defined by Distinguished Clubs, "Member Experience" is that special combination of "Qualities" that a private club provides its members. It is not just the quality of service, the facilities, or the product provided, it is also the quality of the staff and the management, as well as the overall club governance they deliver. The most important quality, however, is the quality of the intangible. While difficult to measure, the latter is comprised of those magic moments experienced, the members befriended, the memorable events and famous tournaments attended, as well as the club traditions, history, and heritage proudly recognized.
To be a Distinguished Emerald Club is to be one of a select group of private clubs that have been recognized as providing not only an absolutely excellent Member Experience, but also a Member Experience at a level attained by only the finest clubs in the world. This distinction is nuanced, yet thoroughly recognizable, for it is based on the most important of all intangible qualities. Reputation. Reverence. Admiration. Brand Equity. Fame. Whatever you call it, it is that "X" factor that separates two clubs that both provide superlative Member Experience, but where one is a great club, while the other is the most prestigious of memberships.
"This award is a great honor and should be credited to our outstanding membership and our dedicated staff," says Robert Tench, General Manager, "It is a privilege to have been awarded Distinguished Emerald Club status and to join an exclusive group of private clubs."
"We'd like to congratulate Orchid Island Golf and Beach Club for earning Distinguished Emerald Club status," said John Fornaro, Publisher of BoardRoom magazine, "Special recognition also goes out to Orchid Island's General Manager, J. Robert Tench, as well as the club's board of governors, its department heads, and entire staff for their efforts in providing an excellent member experience."