Kansas City, Kansas (PressExposure) July 08, 2009 -- A PBX phone system with powerful virtual auto attendant feature can efficiently handle all incoming calls in a business organization. Virtual auto attendant provides a number of benefits for all types of businesses. The hosted PBX offers all the basic features of a standard PBX system as well as many advanced phone features through sophisticated VoIP technology.
The most innovative feature of a hosted PBX system is virtual auto attendant. The auto attendant efficiently handles and routes incoming calls just like a live receptionist. It is a powerful feature providing a variety of menu options â dial by name, dial by extension, multiple extensions and many more. It can answer incoming calls, welcome callers with professionally created messages, and route them to the right person or department. It also provides voice mail message service.
A hosted PBX system integrated with auto attendant has many user-friendly features. The virtual auto attendant offers a list of menu options to callers with voice prompts. When a caller selects an option, the auto attendant routes the call to the specified extension or mailbox within the organization. You can create custom voice prompts that suit your business requirements. Different custom greetings can also be programmed to be played during business hours and after business hours.
The virtual PBX system is also integrated with features such as caller ID, call screening, music on hold, call transfer, do not disturb mode and advanced features such as fax service capabilities, voice mail, cell phone message notify, e-mail message delivery, and many more. Using web-based call management facility, you can easily customize various phone features. You can also view your call records, and customize various call feature settings.
Hosted PBX phone system can be implemented with minimal investment. As it is a hosted solution, there is no expensive PBX equipment to purchase and maintain. Many hosted service providers offer customized PBX phone services in a cost-effective manner. Choose a scalable PBX phone system with reliable virtual auto attendant feature that is affordable for you.
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