Melbourne, Australia (PressExposure) July 04, 2011 -- RACV, the major sponsor of the awards, will be running an online campaign on its website, for the second year running, where RACV members and holidaymakers can post a guest review on the site for any Victorian accommodation property they have stayed at recently.
The awards, the RACV People's Choice Award for Guest Satisfaction and the RACV People's Choice Award for Service, will be announced at the gala awards night in Melbourne on November 14.
Last year's winners were Abalina Cottages in Bright and Myers Creek Cascades cottages in Healesville, respectively.
The guest review facility at racv.com.au/travel is designed help holidaymakers decide which accommodation is best for them by reading independent property ratings from fellow travellers.
RACV Tourism and Travel general manager Neil James said holiday dollars and leave time were very valuable and people were looking for independent reviews to verify their choices.
"People want to make informed decisions about their choice of accommodation to ensure that they have the holiday experience they were looking for, whether that's at a caravan park or a five-star resort."
Mr James said RACV was proud to be the major sponsor of the RACV Victorian Tourism Awards and to be working with Tourism Victoria and the Herald Sun to give Victorians the opportunity to determine the winners of the two awards.
RACV's online review process asks guests to rate the property in six areas: cleanliness, facilities, service, atmosphere, location and value and to also write comments on what was great about their stay or what needs improvement.
The winner of the RACV People's Choice Award for Guest Satisfaction will be decided on an average score from all six criteria ratings while the RACV People's Choice Award for Service will be judged on the service score only.
Eligibility for these awards will be restricted to accommodation properties listed on the RACV Accommodation website that record more than 50 entries during the campaign period, which runs until 30 October, 2011. Guests are able to review properties they have stayed at from 1 November 2010 until the end of the campaign period.
Guest reviewers also have the chance to win one of seven $500 RACV Cruises and Tours Travel Vouchers* by reviewing one or more properties. There will also be a random draw for a $1000 RACV Cruises and Tours Travel Voucher* at the end of the competition period.
* Full terms and conditions of the campaign are available at racv.com.au/travel
Media Contact: Pauline Zahra, RACV Public Affairs on 9790 2717 or 0410 080 746