Wollongong, Sydney Australia (PressExposure) February 23, 2011 -- The Department of Labor and Employment (DOLE) has created new regulations that are geared towards the safety and health benefits of the BPO workers, especially call center agents who are working on random schedules, that can truly compromise their health and safety.
BPOs have been widely accepted in the country both by the government and the local communities mainly because of the thousands of employment vacancies that these companies offer each year. Aside from this, BPO companies also offer their virtual staff with compensation that is enough to sustain a middle-class lifestyle. The said regulations and policies are said to be initially implemented in the various BPO companies in Manila, the capital city of the country. Afterwards, DOLE is hoping to create better workplaces in the other parts of the country.
In the past years, the labor sector has already passed policies that are geared towards making all BPO workplaces drug-free, and several awareness materials on HIV protection had been distributed in various companies. Call center and other virtual assistants had been associated with high risks of acquiring HIV and other sexually transmitted diseases, and DOLE wants to eliminate this stigma in BPO jobs.
To ensure that these new regulations and policies are consistently implemented in the companies, DOE will be conducting regular check-ups in all BPO companies in the country, and recognize those who are consistently complying with a certificate of compliance. According to the DOLE director, this may be a very gradual step but the department envisions this move to be one of best aways to protect the labor force that keeps the BPO companies in the country productive and excelling.