Pompano Beach, Florida (PressExposure) May 13, 2013 -- Promero, a leading reseller and hosting provider of call center and CRM software announced today that it has become an authorized reseller and professional services provider for Aspect, Inc. Aspect is the #1 single provider of integrated contact center and workforce optimization solutions, the #1 provider of workforce management software and #1 outbound call center solutions. Aspect products support 10 of the top 10 commercial banks, 9 of the top 10 general merchandisers, 8 or the top 10 telecom providers, 8 out of the top 10 pharmaceutical companies, the top 5 airline carriers and 8 of the top 10 healthcare providers. Aspect solutions powers 1. 5 million agents across 70 countries, handles more than 100 million daily transactions, 77% of the Fortune 100 and 64% of the Global Fortune 100.
"We are very pleased to add Aspect to our portfolio of contact center solutions," stated Gregg Troyanowski, president of Promero. "Aspect is a clear leader best in class call center solution and a global solution for the enterprise. We are proud to represent such a fine company."
Aspect, founded in 1973 is a global provider of customer contact and workforce optimization solutions. It is a recognized by Gartner as a leader in the contact center infrastructure market since 2001, ranked #1 by Pelorus in global market share for workforce management systems since 2006 and name CRM Magazine as a leader in Workforce Optimization Suite since 2008. Aspect has more than 3000 clients in 70 countries.
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Gold Partner for Siebel CRM and Contact Center Anywhere, Aspect Partner and Salesforce AppExchange Partner. Promero is an authorized reseller of Oracle, Aspect, Vocalcom HermesNet, Pipkins Vantage Point, Monet Workforce Management software, RiverStar CE Suite, IEX Channel TotalView Work Force Management, Verint Impact 360 Work Force Optimization, Voxeo Voice Recognition and Peak10 Reseller for data center services. Visit Promero's website at http://www.promero.com. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.