Burnley, United Kingdom (PressExposure) April 18, 2012 -- RPC Lettings, a fully licensed real estate firm providing comprehensive property management services and home rental assistance across UK, has announced the expansion of its services, particularly its customer service division.
RPC Letting's lead asset manager said, "The decision to expand operations during a time when many companies are holding back marks a response to both business growth and what we view as a lack of solid customer support in his industry. As demand for our business continues to grow, we see an on-going need to address what we believe is a significant lack of customer service in our industry. The expansion of our services is not only going to help us become more efficient and foster growth, but will also afford us a direct opportunity to address and begin filling that customer service void we see out there. We have a very unique approach as to how we manage our clients' assets. In a business riddled with hidden and unforeseen expenses, we've made the commitment to provide a cost structure that suits our clients."
He further added, "RPC Lettings has seen continued growth because of its unique business model and competitive pricing structure. Our goal is to provide the most professional, informative, loyal and dedicated service in the Property Management industry. The best interests of our clients will always come first, and we place the client's concerns ahead of our own at all times. We are dedicated to the continued development of long-term relationships. Our team-approach philosophy ensures that the client's needs are important to each and every member of our organization."
RPC has been letting properties since 2003 and is a dedicated letting agency. All of our expertise and experience is in private residential lettings, and we take pride in providing an expert, pro-active service to landlords and tenants. Our dedicated team of full time staff are both in the office and out on the road patrolling the areas six days a week. We are also available for call-outs 24 hours a day, 7 days a week.
The Directors of the company are landlords themselves, and the business started from the need for active management of these properties. Our properties were in "difficult" residential areas, and needed very careful and proactive management. Our experience in successfully letting and managing where other agents fear to tread has built us an enviable reputation, and we now specialise in letting relatively low cost housing stock and properties in the licensing area to tenants on LHA and housing benefits . We currently manage some 450 properties in Burnley, Padiham, Brierfield, Nelson and Colne. We are able to help landlords run profitable "buy to let" businesses in low cost areas.