Bangalore, India (PressExposure) February 28, 2012 -- Raffles Equity Research, Inc. has been accepted as a member of the Debt and Equity Managers Standards Association (DEMSA).
The code of practice that all DEMSA members sign up to has been approved by the Office of Fair Trading (OFT) and goes beyond the basic legal requirements to protect consumers' interests.
Dr. James W. Arnold, CFA and Director of Research at Raffles Equity, comments: "This is a fantastic achievement for Raffles Equity Research and is the highest accolade, in compliance, a debt and equity management company can achieve."
"Compliance is critical to the future of our business and over the last 18 months we have invested a substantial amount of time and money to help improve our internal processes, monitoring capabilities and marketing materials. Those in need of debt or equity management advice can come to Raffles Equity Research and be assured of a high-quality, transparent and professional service that puts their best interests at heart."
Among the steps that the firm has taken are extending and strengthening its compliance team - as well as appointing Mr. Conrad Truman as compliance director - and establishing a dedicated quality monitoring team to ensure that high standards of customer care and accuracy are maintained and recorded.
Mr. Truman states: "Our acceptance by DEMSA is a tribute to all the hard work, commitment, integrity and teamwork demonstrated by our staff. I would particularly like to thank the compliance team for their efforts and am proud of this achievement," adding "DEMSA approval will benefit all our customers, as well as the company."
Dr. Arnold echoed his sentiments, noting that the financial well-being of its clients has always been a top priority.
"We have always endeavored to provide the best possible service to those in need of assistance regarding debt and equity. Our DEMSA membership only serves to highlight our commitment to helping people follow the road to a secure financial future," he said.
The DEMSA Code of Conduct is designed to ensure the fair treatment of customers. All members' advertisements should be accurate and truthful, members should provide clear upfront information to clients, offer comprehensible and fair terms and ensure that any investments recieved from customers are securely processed and protected.
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