London, United Kingdom (PressExposure) May 21, 2012 -- Redfive realises that business image is an opinion or concept. The opinion or concept can be from a customer, supplier, manufacturer, advertiser, creditor, banker or anyone your home business deals with. It is determined by appearance and verbal or nonverbal communication. It can be how your phone was answered, what an email sent looked like, an invoice being paid on time or your appearance during a sale. There is an infinite number of ways that your business portrays itself to others.
Redfive have found that image ties into customer service and consistency also. How do we treat our customers? Do they receive the same standard and quality of product and service every single time? What a customer believes about your business good or bad that is your business image in their eyes. Once a perception is made it is very difficult to break that impression.
Redfive explains that advertising gives home business owners the chance to portray who they are to their customers. Once the customer responds to the advertisement are they going to get the same professional image that the advertisement provided? Will business live up to the image made? Redfive have created a few ideas to help keep your image intact.
Make the first contact count.
Keep your focus on the customer.
Be consistent in your media message.
Be consistent with your product.
Do not try to fake it.
Make the First Contact Count
Redfive states that the initial contact anyone has with your business is no different than when they meet a stranger for the first time. People usually have about 3 seconds to decide if they like the person and or business based upon the attitude, sincerity, appearance and feeling received. What is perceived within those brief seconds speaks volumes. Make every business contact count. Set your image to match what you want your business to project. No small detail should be left unnoticed. It is a lot of work to create the right image but the rewards for your home business will be incredible.
Redfive advises that you keep your focus on the customer; customers are the backbone of any business. What their image is about your home business will affect your bottom line. Be consistent in all that you do with your customers. Be sure that they know and feel that they can expect the same treatment every time, whether it is the way the phone was answered a response to an email. No surprises!
Redfive feels it is essential that you are consistent in your media me
About Redfive: RedFive's primary area of expertise is broadening our clients' customer bases and brand awareness. We achieve this by using a technique virtually unused before in the UK. A nationwide direct face-to-face sales and marketing force. Comprised of more than 1500 sales professionals, in a network of over 98 offices in Europe,
London Marketing Business Suite,
14-20 Shand Street,
London - 123456,
England, United Kingdom,
Phone: (+44) - 07738085796,