San Clemente, CA (PressExposure) March 11, 2011 -- Appliance repair can be a dreadful experience. Mom is already aggravated because the washer quit working. To add to her distress, she was stuck in the appliance repair company's automated system when she called to request service. Press 1 for this and press 2 for that...she wants appliance repair service; what else would she be calling for?
Finally, someone comes to the phone to say they can have an appliance technician come out next week. Would morning or afternoon be more convenient?
"Next week!" she exclaims. "I need my washer fixed today!" So, she hangs up, takes a deep breath and calls another appliance repair company who she saw advertised in the local newspaper. The results were not much better.
She was new to the neighborhood and hadn't met very many people yet, but decided to try her luck with the woman next door who was working in her flower bed. The kind neighbor laughed as she said, "ASAP Appliance Service is our friendly neighborhood appliance repair company. They are the only appliance repair service you will see in our neighborhood...everyone uses them."
Another neighbor overheard the conversation and said, "Their service was prompt and professional. They were even good enough to tell me when a repair wasn't worth my time. I'm sure there's plenty of service companies that would just as soon fix something that was going to break in another month and leave me with the bill. Not ASAP."
ASAP Appliance Repair San Clemente is a family owned business that has served the Saddleback area for over 30 years. Owners Lance & Charlene Riddle began the business on Valentine's Day of 1990, just after celebrating 21 years in the appliance repair business. Needless to say, they recently gained another loyal customer when they fixed her washing machine within hours of receiving her phone call!