Noida, India (PressExposure) April 19, 2008 -- ERP (Enterprise Resource Planning) software is more than an IT Industry acronym. It is the use of technology to integrate the information from all key business functions and ensure a smooth flow of operations from one department to the other. It automates the core business functions of the organisation including production, distribution, supply chain, financials and customer relationship management.
A well-implemented ERP system can bring significant improvements, resulting in better customer relationships, timely business information, cost-effective supply chain, improved internal process and, ultimately, increased profitability.
However, the present face of ERP has evolved with the changing needs of business organizations. Earlier, various departments within an organization had their own computer systems and each relied on their own set of data. As a result, complications often arose due to the scattered data. An ERP software standardizes data, and aids in a seamless and transparent communication.
Rupiz Media, a flagship of the Rupiz Infotech group, is an expert in the spheres of SEM and software application development. The group already holds the credit for developing 100 business softwares. The ERP software tool for mobile-based industry is another feather in the cap.
The application was essentially innovated for MSOLS (Mobile Solutions), an online retail venture in the UK mobile industry. ERP successfully integrates seven independent processes, including:
1. Stock Management System (SMS) - To capture and manage activities related to the UK mobile phone inventory. 2. Feedback management- To enable feedback management of all customer queries and satisfaction-calls in order to increase the efficiency of the business. 3. Cash back- To monitor the cash back transactions on various contract phone deals. It tracks the back-end processes like bill verification, terms and conditions validation, documents verification, checking for any legal issues. 4. Customer Relationship Management (CRM) - To track all activities during the processing of a sale, such as verification of leads and processing, validation and dispatching of orders, sending mails, checking dispositions and much more. 5. Email Management Software (EMS)- To help in delivering customer-support and solving queries. It is a user management model where a user is given access to a defined set of privileges on the system. 6. Knowledge Base- To impart knowledge related to mobile solutions. It is a virtual e-learning flow based application. 7. Reporting model- To generate all kinds of reports in terms of order or lead generation, dispatch, lead conversions, sales detail report, contact report and many more.
The ERP system for MSOLS combines the above seven processes into one and runs on advanced technologies like Asp.net, Ajax, various Excel components and Crystal reports.
"Our ERP tool epitomizes the excellence-in-management. Befitting the mobile-based industry of the UK, it leverages an organization's existing IT assets and boosts the profitability and productivity", says Rupinder Khurana, Co-Founder and Director, Rupiz Infotech, which is the parent company of Rupiz Media.
Rupiz Media has an in-house team of software programmers, dedicated towards R&D of innovative and result-oriented software management tools. Rupinder Khurana adds, "Rupiz Media strives to develop such applications that would optimize our client's value proposition and help them achieve a smooth transition towards a better working environment."
Well, entrepreneurs today certainly covet this "by the client, of the client, for the client" approach. With a century of innovative business software applications to its credit, Rupiz Media is set on a steep growth trajectory in the global Online Marketing [http://www.rupizmedia.com/] industry.