Wilmington, DE (PressExposure) October 23, 2007 -- Cybele Software Inc. announces SupportSmith, an integrated Remote Control and Remote Support platform that offers professional and company users the necessary resources to quickly establish secure end-to-end AES 256-bit encrypted connections between computers, through NATs, firewalls and other barriers that can make peer to peer connections difficult.
SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith complements also the functionality of the most popular remote control and access solutions, such as MS Remote Desktop and VNC (RealVNC, UltraVNC, TightVNC), allowing them to quickly and safely establish a connection between computers or between computer and server.
This will save consultants, system administrators and technical support providers time and money in training and development. To meet the needs of every client, SupportSmith is marketed in a flexible way. It can be installed locally, at the company, or Cybele Software can host the solution.
Cybele Software also offers, with the platform, the SupportSmith Developer Kit, which lets consultants and application developers integrate SupportSmith into their solutions in a customized way. To learn more about SupportSmith please visit our website: http://www.supportsmith.com/. About the company:
CYBELE SOFTWARE is a leading company in the design of solutions for accessing company information and system integration. Founded in 2002 by experts with more than 20 years of experience in the field of terminal emulation and mainframe system integration, and has prestigious clients in a wide range of business sectors.