Stamford, CT (PressExposure) October 14, 2011 -- Synowledge (www.synowledge.com), LLC, a market leader in pharmacovigilance and related IT services for pharmaceutical and biotechnology companies, today announced the receipt of the prestigious ISO 9001:2008 and ISO 27001:2005 certification. Synowledge has been awarded this designation by BSI for meeting the guidelines set out by the International Organization for Standardization. It was evaluated on its commitment to continuous quality management and improvement of its operations, services and support.
BSI, the world's leading international standards, testing, registration and certification organization, performed a rigorous audit to ensure Synowledge's quality commitment and conformance to the ISO 9001:2008 and ISO 27001:2005 requirements.
This ISO Certification supports Synowledge's corporate objectives, while reinforcing a culture of excellence. As Synowledge continues to expand into markets around the world, the ISO quality framework ensures our customers receive world class solutions and consultancy services from Synowledgde.
"Our continual pursuit to improve our robust Quality Management System and Information Security Management System will make Synowledge an organization with a true commitment to quality, information security and continual improvement," said Javed Ahmed Baig, Quality Manager of Synowledge.
"Implementing ISO standards certainly adds increased time and resources to our development cycle, but the benefits outweigh the costs in the long run," said Javed Baig, Manager of Quality Assurance at Synowledge. "These processes will ensure that we are achieving the highest possible quality in the solutions we deliver to our customers and ensure customer satisfaction and support is priority number one."
ISO 9001:2008 covers an organization's quality management systems. ISO 27001:2005 is an Information Security Management System (ISMS) standard published in 2005. It formally specifies a management system that brings information security under explicit management control. Synowledge has earned its ISO 27001:2005 certification by implementing proven processes for mitigating risk in information security. The certification was awarded by the BSI the certifications cover Synowledge's quality management system and information security management system.
"Synowledge is now able to proudly display its ISO 9001 and ISO 27001 certificate. This is tangible evidence of commitment to superior service quality and customer satisfaction through secured information processing facility," said Ravindra N, Head - IT/ITES certifications of BSI. "From the initial document review to the final assessment audit, Synowledge was a true pleasure to audit because of their strong companywide commitment to ISO 9001 and ISO 27001 registration and the direct benefit it would have for their customers."