Stamford, Connecticut (PressExposure) March 04, 2011 -- Synowledge, LLC, a market leader pharmacovigilance and related IT services for pharmaceutical and biotechnology companies, announced the launch of its "Application and Infrastructure Management Services" (AIMS) support offering for safety systems and other life sciences applications. As a centerpiece in the Synowledge life sciences service portfolio, the AIMS package will provide on-going, end-to-end IT services for companies looking to maximize efficiency and free up internal resources to ultimately concentrate on their core competencies.
"AIMS was created as a result of many pharmaceutical companies lacking the internal knowledge and expertise of certain life sciences applications. We received many requests to have a scalable and holistic solution to the problems posed by inefficient, inadequate and overly-expensive IT support for life sciences applications," said Sam Stein, Director of Business Development at Synowledge. "Understanding that IT budgets were some of the first casualties of the economic downturn, AIMS leverages the benefits of Synowledge's expertise in the Life Sciences arena and our on and off-shore service model to provide a unique on-going support service."
Synowledge's AIMS allow the consumer to focus on core business functions, while achieving the system and application reliability that their business demands. Key aspects of AIMS include:
1. Application Support
2. Change Management
3. Database Administration
4. Disaster Recovery & Business Continuity Planning
5. User Management
6. Configuration Management
7. Reports and Ad Hoc Query Development
8. Medical Dictionary Management
9. Patch Release Management
10. IT Services